By Samuel Ouma
Kenya Airways has been ranked as Africa’s second most efficient airline in a global on-time performance review of airlines and airports.
According to Cirium’s latest On-Time Performance Review report, the airline achieved an impressive 71.86 per cent on-time arrival rate out of 41,905 completed flights in 2023.
An on-time flight is a flight that arrives within 15 minutes of the scheduled gate arrival. For an airport, it is defined as departing within 15 minutes of its scheduled departure.
The airline was ranked 10th overall in the Middle East and Africa region.
“The high rankings result from Kenya Airways’ persistent focus and delivery of on-time performance each month of the year, which has been a cornerstone of improving our guest experience strategy. This is a testament to our commitment to improving our on-time performance and our dedication to implementing real improvements on board,” says Allan Kilavuka, CEO of Kenya Airways.
Cirium CEO Jeremy Bowen said the data is gathered from over 600 sources, providing industry stakeholders with a third-party perspective on their operational performance.
“The program aims to provide the airline industry and its stakeholders with a neutral, third-party perspective on operational performance for individual airlines,” said CEO Bowen.
Cirium’s On-Time Performance program monitors global airline operational performance using information from various sources, including airlines, airports, and civil aviation authorities, and offers a neutral, third-party perspective. The program studies over 30 million flights a year.
