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Safaricom’s network is the best for data and calls

February 18, 2021

By Samuel Ouma

Safaricom CEO Peter Ndegwa
Safaricom CEO Peter Ndegwa

Umlaut has ranked the Safaricom’s network the best for Data and Calls in Kenya.

The East African telecommunication giant beat Telkom and Airtel for the fourth year in a row in “Drive Tests” conducted by umlaut across different country locations to assess the various mobile networks for call and data performance.

Through the “Drive Tests”, umlaut discovered Safaricom is the only mobile operator that has deployed Voice over LTE (VoLTE) services across the East African nation.

In the tests, the telco attained average download speeds up to 58.5 Megabits per second (Mbps) and average upload speeds up to 36.4 Mbps.

Safaricom got High Definition voice quality calls across its network with call set up of less than 2 seconds for calls.

“Congratulations to Safaricom for achieving the best user experience in Kenya. On top Safaricom shows the best data and voice user quality and performance. This is remarkable in these challenging COVID-19 times!” said Hakan Ekmen, CEO Telecommunication at umlaut.

The tests further indicated that VoLTE deployment, which accounts for more than 90% of Safaricom’s network, helps customers make calls and enjoy 4G data speeds simultaneously.

Safaricom’s top performance in mobile data is attributed to its deployment of 4G Carrier Aggregation which enables it to combine its 4G bandwidth on both the 1800 and 800 frequency bands.

Ecstatic Safaricom CEO Peter Ndegwa said they are committed to providing the best services to their customers.

“It is an honour to yet again be ranked ‘Best in Test’ for the fourth year in umlaut’s independent network tests. Our exceptional network performance is proof of our commitment to provide our customers with the best technology and connectivity wherever they are in the country, empowering them to access life-changing opportunities,” reiterated Ndegwa. 

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