Telecom subscribers tasks NCC on 30 days grace
December 23, 2017
By Olayinka Ajayi
Following the 14 days ultimatum given the Executive Vice-Chairman of Nigerian Communication Commision NCC, Umar Danbatta, over unused data, the National Association of Telecommunications Subscribers (NATCOMS) has urged the NCC to extend the grace period of unused data roll over to 30 days.
Speaking, president of NATCOMS, Deolu Ogunbanjo, said NCC plans to issue a directive to telecom operators to give 14 days window to subscribers to enable them to roll over their unused data is not enough considering the present economic situation as subscribers were not getting value for their money with regard to data usage.
According to him: “NCC should give at least 30 days grace instead of 14 days, because of the recent economic situation. One may also have pressing needs or competing demands in the family and may not have money to subscribe within the 14 days period,” Ogunbanjo said.
“The grace period for voice recharge is 90 days, hence, data subscription should not be different.’’
Mean while, Danbatta stressed that it would stop the present practice where subscribers would lose the entire unused data, if they failed to renew on the date of expiration of the present subscription.
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